Turn WhatsApp into your 24/7 AI sales team
Instant replies. Smart lead capture. Human handoff when it matters. Built for Singapore & Australian SMEs — live in under a day.
Enterprise-grade infrastructure
Every unanswered message is a lost sale
Most customer inquiries arrive outside business hours. ForgeSend replies in under 3 seconds, any time of day.
Hi, do you have the Bosch 18V drill? What's the price?
11:47 PM
Nvm, bought it at another shop
8:52 AM
–SGD 459
Lost sale
Hi, do you have the Bosch 18V drill? What's the price?
11:47 PM
Yes! Bosch GSB 18V-55 is in stock at SGD 459. Includes 2 batteries + charger 🔧 Want me to reserve one?
11:47 PM · AI
Yes please! I'll come tomorrow morning
11:48 PM
+SGD 459
Sale captured at 11:47 PM
One AI. Six roles. Always working.
ForgeSend adapts to what each conversation needs — without you configuring anything per message.
AI Sales Consultant
Recommends products, answers pricing questions, and upsells — trained on your catalogue.
Customer Service
Handles FAQs, order status, return policies, and complaints with instant accuracy.
Booking Manager
Takes appointment requests, checks availability, and confirms bookings automatically.
Follow-up Agent
Re-engages cold leads and reminds customers about pending orders without you lifting a finger.
Human Handoff
Detects when a human is needed and seamlessly transfers — with full conversation history.
Broadcast Campaigns
Send targeted promotions to segmented contact lists. Track opens and conversions.
From setup to first AI reply — under 24 hours
No developers. No complicated integrations. Our team handles the heavy lifting — you just approve and go live.
Connect your WhatsApp number
Log in with your Facebook Business account and link your existing WhatsApp Business number. Your chat history stays intact. Takes about 15 minutes.
Add your business info
Enter your business name, hours, and payment methods. Upload your product catalogue via CSV or add items manually. Our team joins a 1-hour call to help — included free.
| Product | Price | Stock |
|---|---|---|
| Bosch 18V Drill GSB-55 | SGD 459 | 12 |
| Stanley Claw Hammer | SGD 28 | 34 |
| Makita Circular Saw | SGD 389 | 5 |
| 6mm HSS Drill Bits (10pk) | SGD 22.90 | 88 |
Teach your AI what to know
Add FAQs, policies, and promotions to your knowledge base. The AI flags questions it can't answer so you can fill in gaps — it gets smarter over time automatically.
"Do you do bulk orders for contractors?"
Unanswered"What are your payment methods?"
Resolved ✓"Do you deliver to Jurong?"
Resolved ✓AI improves automatically as you add answers
Go live. Watch it work.
Your AI handles every incoming message. Monitor conversations in real time, take over anytime, and track performance. Most customers hit 98%+ AI-handled within a week.
Do you have the Makita saw?
Order confirmed, thank you!
I need to speak to someone
Built on trusted infrastructure
How ForgeSend stacks up
Better than hiring. Smarter than basic chatbots.
Works for your industry
ForgeSend is pre-configured for common business types — or fully customised to yours.
F&B / Restaurants
Handle menu questions, table reservations, and delivery inquiries instantly. Send promos to regulars.
Clinics & Healthcare
Appointment scheduling and doctor availability — without tying up your reception line.
Retail & E-commerce
Answer product questions, check stock, and convert browsers into buyers 24/7.
Tuition & Education
Free up teachers from admin. Handle parent enquiries on schedule, fees, and enrolment.
Professional Services
Capture service leads, quote standard jobs, and book appointments while you focus on the work.
Property Agents
Qualify leads instantly, share listings, and schedule viewings without picking up the phone.
Simple, transparent pricing
14-day free trial on all plans. No credit card required. Cancel anytime.
Starter
1,000 conversations · 3 users
- AI replies 24/7
- Knowledge base (FAQs + Products)
- Human handoff
- Conversation inbox
- Basic analytics
- 5 quick reply templates
- Email support
Growth
3,000 conversations · 5 users
- Everything in Starter
- Broadcast campaigns
- Contact segmentation
- A/B testing
- 90-day analytics history
- 20 quick reply templates
- Priority WhatsApp support
Pro
7,000 conversations · 10 users
- Everything in Growth
- Image recognition
- Unlimited quick replies
- Unlimited analytics history
- Dedicated onboarding manager
- Phone support
Meta WhatsApp fees billed separately at cost — zero markup. Learn more
Common questions
Do I need my own WhatsApp Business number?
Yes — you connect your existing WhatsApp Business number to ForgeSend. We use Meta's official Embedded Signup so your number stays yours. The process takes about 2 minutes.
Will my existing WhatsApp conversations be affected?
No. Your conversation history is preserved. ForgeSend receives incoming messages and replies on your behalf — your WhatsApp number and account remain entirely under your control.
How does the AI know about my business?
You build a knowledge base in the dashboard: add your FAQs, product catalogue with pricing, policies, and business hours. The AI uses this to answer questions accurately. Our team helps you set it up during onboarding.
What happens when the AI can't answer something?
The AI automatically escalates to a human agent and flags the unanswered question so you can add it to your knowledge base. This improves the AI's accuracy over time.
What are Meta's WhatsApp conversation fees?
Meta charges per conversation window (24 hours). Rates vary by country — roughly USD 0.01–0.06 per conversation. We pass these through at exact cost with zero markup and provide a usage breakdown in your dashboard.
How long does setup take?
Most customers are live within 24 hours. Connecting WhatsApp takes 15 minutes. Knowledge base setup is a 1–2 hour call with our team — included free with every plan.
Start replying in under a day
Join businesses across Singapore and Australia using ForgeSend to convert every WhatsApp inquiry into revenue.